Course Access Policy

This policy forms part of the Lisa Mills Online Terms and Conditions and applies to all products and services supplied by Honeybee Productions Pty Ltd trading as Lisa Mills Online.

This Course Access Policy forms part of the Lisa Mills Online Terms and Conditions and applies to all products and services supplied by Honeybee Productions Pty Ltd trading as Lisa Mills Online.

Access to digital courses, memberships, licences, programmes, bundles and learning materials is provided through the learning platform designated by Lisa Mills Online for the relevant product or service.

Where a product is described as including a specified access period (for example, "12 months access", "12-month access", "1 year access" or "1-year access"), access is granted for use of that product through the platform designated by Lisa Mills Online for that product.

The stated access period does not guarantee that any particular course, product, membership, licence, programme, bundle, lesson, feature, platform or service will remain available for that entire period. Access remains subject to the continued availability, operation and support of the relevant product, platform and associated technologies and may cease where a product, platform or service is retired, discontinued, replaced, consolidated, restructured, migrated or otherwise withdrawn.

Where a product is described as including "lifetime access", "ongoing access", "unlimited access" or similar wording, access is provided for as long as the relevant course, product, membership, licence, programme, bundle or service remains hosted and supported by Lisa Mills Online.

Lifetime access does not guarantee that any particular course, product, membership, licence, programme, bundle, lesson, feature, platform or service will remain available indefinitely. Access remains subject to the continued availability, operation and support of the relevant product, platform and associated technologies and may cease where a product, platform or service is retired, discontinued, replaced, consolidated, restructured, migrated or otherwise withdrawn.

Access is dependent upon the continued availability, operation and support of the relevant learning platform, product and associated technologies.

Lisa Mills Online may operate multiple learning platforms simultaneously and may choose to host different products, memberships, licences, programmes, bundles, corporate services, education services, school licences or customer groups on different platforms.

The continued use of a learning platform for certain products, memberships, licences, programmes, bundles, corporate services, education services, school licences or customer groups does not create an entitlement for any other product, service or customer group to remain hosted on that platform.

A customer's purchase of a standalone course does not create an entitlement to access the same or similar content through a membership, bundle, licence, corporate programme, education programme or future product.

Lisa Mills Online may update, replace, migrate, transfer, consolidate, modify, retire, discontinue or cease offering learning platforms, courses, lessons, products, memberships, licences, programmes, bundles, applications, features, services or content at any time.

Where a platform, product, membership, licence, programme, bundle or service is retired, discontinued, withdrawn or no longer supported, access to content provided through that platform, product, membership, licence, programme, bundle or service may cease.

Lisa Mills Online is not obligated to provide free transfers, migrations, replacement access, alternative access, equivalent access, substitute products or access to any future platform, product or service unless expressly stated otherwise in writing.

Any migration offers, goodwill access, replacement access, discounts, transfers, platform transition arrangements or similar accommodations provided by Lisa Mills Online are offered at the sole discretion of Lisa Mills Online and do not create an ongoing entitlement to future migrations, transfers, replacements, platform changes, alternative access arrangements or future offers.

Course content, lesson structure, learning materials, delivery methods, technology platforms, applications, features, functionality, user interfaces, login methods, hosting providers and technology providers may change from time to time as part of normal business operations.

Changes to learning platforms, products, delivery methods, login methods, applications, features, functionality, hosting providers, technology providers or user interfaces do not constitute grounds for cancellation, refund, compensation or damages.

Nothing in this policy guarantees that any product, course, membership, licence, programme, bundle, platform, lesson, feature or service will remain available indefinitely.

Student Inactivity

For products sold on or after 13 June 2026 where an inactivity policy is disclosed at the time of purchase, Lisa Mills Online may suspend, archive, deactivate or remove access where a student account has remained inactive for a specified period.

Unless otherwise stated at the time of purchase, an account may be considered inactive where the student has not logged into the relevant learning platform within the preceding 12 months.

Lisa Mills Online may provide notice prior to suspension, archival, deactivation or removal of access but is not obligated to do so.

Any inactivity requirements applicable to a particular product, membership, programme, licence, bundle or service will be disclosed on the relevant sales page, checkout page, enrolment page or product terms at the time of purchase.

Where no inactivity policy was disclosed at the time of purchase, access will continue to be governed by the access terms applicable at the time of purchase and the remainder of this Course Access Policy.

Student Information

Students are responsible for providing accurate, complete and current contact information and for maintaining access to the email address associated with their account.

Lisa Mills Online is not responsible for missed communications, account notifications, login details, platform updates, access notices or other communications resulting from inaccurate, incomplete or outdated information provided by the student.

Student Conduct

Lisa Mills Online is committed to maintaining a respectful, safe and professional learning environment for students, staff, contractors, mentors and community members.

Students must communicate respectfully and professionally when interacting with Lisa Mills Online, its staff, contractors, mentors and other students.

Students must not:

• engage in abusive, threatening, harassing, discriminatory, defamatory or inappropriate conduct;

• provide false or misleading information;

• disrupt the learning environment or interfere with the participation of other students;

• use abusive, offensive or inappropriate language towards students, staff, contractors or mentors;

• engage in conduct that may harm the reputation, operations or learning environment of Lisa Mills Online.

Lisa Mills Online reserves the right to suspend, restrict or terminate access to any course, membership, programme, licence, bundle, platform, service or community where a student breaches these obligations.

Where access is suspended or terminated due to a breach of these obligations, no refund, compensation, replacement access or damages will be provided except where required by law.

Intellectual Property and Account Security

All course materials, videos, lessons, downloads, workbooks, templates, resources, learning materials and content remain the intellectual property of Lisa Mills Online unless otherwise stated.

Students may not reproduce, copy, record, distribute, share, publish, upload, repurpose, sell, sublicense, commercially exploit or otherwise use any course content without the prior written permission of Lisa Mills Online.

Group purchasing, account sharing, password sharing, unauthorised distribution of course materials or any attempt to provide access to non-paying users is strictly prohibited.

Lisa Mills Online reserves the right to suspend, restrict or terminate access without refund where it reasonably believes account sharing, unauthorised distribution of content, intellectual property infringement or misuse of the learning platform has occurred.

Last updated: 13 June 2026